Frequently Asked Questions

We offer grooming services for dogs only. For a list of our services and prices, check out our Groom page.

If you are a current client of BVPR, give us a call (360) 697-1451 or use the Contact Us Form to reach out and schedule an appointment. 

If you are a NEW client of BVPR  give us a call (360) 697-1451 or use the Contact Us Form to reach out for us to send over our new grooming questionnaire before scheduling an appointment. 

Yes! We’re proud to offer safe, comfortable boarding for dogs and cats, along with a variety of exotic pets. Whether your companion is furry, feathered, or scaled, they’ll be cared for like family while you’re away.  Want to know what life is like here at Big Valley? Be sure to check out our Before You Visit page to learn more about our daily routines and what makes our care so special.

Yes—we’d love to welcome you to the Big Valley family! 

Boarding + Daycare: New clients can get started by visiting our Meet & Greet Policy and Process page to learn more and schedule.

Grooming: For new grooming clients, please reach out by phone, email, or our Contact Us Form so we can send you the New Client Grooming Questionnaire.

We are open Monday - Saturday, 9am - 5pm and Sunday 9am - 2pm.

SHORT DAYS

We have short days on Christmas Eve and New Year's Eve. Short days mean drop-off and pick-up are between 9 AM and 1 PM.

CLOSED Days
We are closed New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas Day. We will of course be here to take care of the animals boarding during these days. 

Every pet is unique, so we ask that you visit our Policies & Procedures page to review the specific vaccines required for your furry, feathered, or scaled friend.