At Big Valley Pet Resort, we are dedicated to providing high-quality care for your pet(s) in a fun & safe environment while they are away from home. In order to board, groom or attend daycare here at BVPR, there are vaccines and immunizations that all pets are required to have before they can visit. We do not accept vaccine titers. There are also several forms and documents that must be filled out by owners to use our services.
Below is a list of required immunizations that your pet will need for boarding, grooming, and daycare. We DO NOT accept vaccine titers. Additionally, we DO NOT accept unaltered dogs aged 2 years or older.
Click here to contact us and schedule boarding, grooming or daycare today!
Meet & Greet Policy & Process
We are so excited to have you join our family!
At Big Valley Pet Resort, our top priority is providing your dog with a safe, friendly, & fun environment where they can play with other pets & be cared for by dedicated pack leaders. To ensure the best experience for your pup, we’ve created a thorough process to welcome you into our family:
- Contact Us
Call or email Big Valley Pet Resort to get all the necessary Meet & Greet information. Our Manager will reach out to schedule a Meet & Greet at our facility. - Share Vaccine Records
Before your Meet & Greet, send your pup’s updated vaccine records to petresort@bigvalleyanimalcarecenter.com or bring them along on the day of your visit. - Meet & Greet Day
When you arrive, you’ll complete the required forms. The Meet & Greet lasts about 45 minutes: 30 minutes: Your dog will play in the yards with other dogs to assess their temperament. 15 minutes: Your dog will spend time in a kennel to ensure they’re comfortable. After the session, we’ll let you know if your pup has passed. - Trial Daycare & Boarding
If your dog passes the Meet & Greet, we’ll schedule one full daycare day and one overnight boarding stay—both free of charge. This trial allows us to see how your pup adapts to our daily routines. - Welcome to the Family
Once the trial sessions are successfully completed, your dog officially becomes part of the Big Valley family! You’ll then be able to book daycare and boarding for future stays.
We look forward to welcoming you and your pup to Big Valley Pet Resort! 🐾
What a day looks like at Big Valley!
Staff Arrives
Front Office Team
Staff Arrives
At 7 a.m., we start our day by turning on the lights and opening the dog flap doors to give our furry guests access to their outdoor kennels, ensuring a bright and welcoming start to their morning.
Pack Leaders
Front Office Team
Staff Arrives
Pack Leaders start the day at 7am letting all the boarding dogs into the yards, giving them a chance to stretch, go to the bathroom, and kick off their morning with some fun and play alongside their friends.
Pet Care Team
Front Office Team
Front Office Team
Our dedicated Pet Care team gets to work preparing breakfast for all the dogs, ensuring every meal is ready to go. Breakfast is served at 8 a.m., right after the pups return from their morning playtime.
Front Office Team
Front Office Team
Front Office Team
Our front office team begins the day by opening the office, tending to the needs of our boarding cats, including feeding and care, and ensuring any necessary medications are administered with attention and care.
During the Day
Daycare Arrives
Front Office Team
Daycare Arrives
At 9 a.m., the daycare dogs arrive and join the boarding dogs in the yards. Our team takes great care in understanding each dog's unique personality, thoughtfully grouping them with others who share similar temperaments to ensure a fun and harmonious play experience.
Pack Leaders
Front Office Team
Daycare Arrives
Pack Leaders are in the yards with your dogs from 7 a.m. to 4 p.m., ensuring they get plenty of playtime, attention, and pets in a safe environment. From 12 p.m. to 1 p.m., they take a lunch break, which also gives the dogs a perfect opportunity to rest and recharge with a peaceful nap.
Pet Care Team
Front Office Team
Front Office Team
While the dogs are enjoying their time in the yards, our dedicated Pet Care team works diligently to clean each kennel, inside and out. When the dogs return, they’ll find their kennels fresh, clean, and ready for a cozy rest.
Front Office Team
Front Office Team
Front Office Team
Our Front Desk Team is always ready to greet guests, answer phone calls, reply to emails, update vaccine records, do laundry, play with the cats, and assist with any other administrative tasks to support the team.
End of the day
Pick Up Time
Front Office Team
Pick Up Time
As the day comes to an end. We are sad to see the dogs/cats go home, but know we will get to see them again soon. The latest pick up time is 4:45pm.
Pack Leaders
Front Office Team
Pick Up Time
Pack Leaders bring all the dogs in at 4pm for them to rest a little before they are picked up by family, or if they are boarding they come in for dinner time. They then clean the yards, including toys, beds, poop scoop and water bowls.
Pet Care Team
Front Office Team
Front Office Team
The Pet Care team is prepping the boarding dogs food for dinner at 4:30pm. They also support the front with dog pick ups. Finally right before we head home for the day, all dogs (unless asked not to) get a goodnight treat and their dog flaps closed for the night.
Front Office Team
Front Office Team
Front Office Team
Our front office team ends the day by closing the office, tending to the needs of our boarding cats, including feeding and care, and ensuring any necessary medications are administered with attention and care. Lastly the do a final head count before locking up for the day.